Introduction
Vunelix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
By using our services, you consent to the data practices described in this policy.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you create an account, subscribe to our services, or contact us. This may include your name, email address, and payment information.
Information Collected Automatically
When you access our services, we automatically collect certain information including:
- Device information (browser type, operating system)
- Usage data (pages visited, features used)
- Log data (IP address, access times)
- General location based on IP address
Cookies and Tracking
We use cookies and similar technologies to remember your preferences, authenticate users, and analyze how our services are used. For more details, see our Cookie Policy.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send service updates and support messages
- Personalize your experience
- Analyze usage to improve our platform
- Detect and prevent fraud and security threats
Information Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who help us operate our services (payment processing, hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. When data is no longer needed, we securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].